*Áñ—†ÊÓƵ

• Home
• Services
• Packages

Norris Package System

Contact

• Email: norrisoperations@u.northwestern.edu 
• Phone: (847) 491-2301

Hours

Package pick-up is available during all hours that the Norris University Center is open. 

Location

Center Desk, First Floor (map)

Package Pickup

All packages received by the Center Desk are logged into PackageZen, our official tracking Áñ—†ÊÓƵ for packages delivered to the Center Desk at 1999 Campus Drive. Receiving an email from PackageZen indicates that we Áñ—†ÊÓƵ received your package at the Center Desk. If you Áñ—†ÊÓƵ received any notification from the sender (Amazon, UPS, FedEx, etc), it does not indicate that we Áñ—†ÊÓƵ your package yet. 

To pick up your package, please go to the Norris Center Desk, located on the First Floor, and show the attendants the email you received from PackageZen.  Someone from the Norris Operations team will meet you there to retrieve your package.  In order to pick up your package a Wildcard, Driver's License, or State ID must be presented.

Package Policy

• While it is our pleasure to hold your item(s) for pickup, we do not take custody of said item(s).
• Norris Administration reserves the right to open and/or dispose of packages left at Norris for over 30 days.

Frequently Asked Questions

"Amazon says that my package has been delivered, but I Áñ—†ÊÓƵ not received an email from PackageZen!"

• Some packages may Áñ—†ÊÓƵ been delivered to Áñ—†ÊÓƵ's central mail system (First Floor, West, 2020 Ridge Avenue, Evanston, IL 60208) and will be distributed to Norris within 2-3 business days. Questions about Áñ—†ÊÓƵ's central mail system should be directed to mail@northwestern.edu or 847-491-7227. 
• Large packages may Áñ—†ÊÓƵ been delivered to Norris' loading dock on the ground floor.
• The package could Áñ—†ÊÓƵ been delivered to an office within Norris (ex. Amin Office, SOURCE, Bookstore).

• Yes! Once you Áñ—†ÊÓƵ received an email from PackageZen, please email norrisoperations@u.northwestern.edu to specify who will be picking up the package. 

"Can I use Norris' address for FedEx to pickup my package?"

• No, Norris is not an authorized FedEx Pickup Location.